At 3DHologramFan.in, we aim to ensure your satisfaction with every purchase. Our Return and Replacement Policy is designed to be fair, transparent, and easy to understand. Please read the following guidelines carefully before making a purchase.
Returns
Eligibility
Defective or Damaged Items: If you receive a defective or damaged item, please contact us within 4 days of receiving the product. We will provide instructions on returning the item for a replacement or refund.
Incorrect Item Received: If you receive an incorrect item, please contact us within 4 days of receiving the product. We will arrange for the correct item to be sent to you.
Conditions for Returns
Unused and Unopened: Returned items must be unused, unopened, and in their original packaging.
Proof of Purchase: To be eligible for a return, you must provide proof of purchase, such as your order confirmation email or receipt.
Return Process
Contact Us: To initiate a return, please contact our customer support team at contact@3dhologramfan.in. Provide your order number and details about the item you wish to return.
Return Authorization: Once your return is authorized, we will provide you with instructions on how to return the item.
Shipping Costs: You are responsible for the shipping costs associated with returning the item, except in cases of defective or incorrect items.
Refund
Processing Time: Refunds will be processed within 4 days of receiving the returned item.
Refund Method: Refunds will be issued to the original payment method used for the purchase.
Replacements
Eligibility
Defective or Damaged Items: If you receive a defective or damaged item, we will replace it at no additional cost. Please contact us within 4 days of receiving the product.
Incorrect Item Received: If you receive an incorrect item, we will replace it with the correct item. Please contact us within 4 days of receiving the product.
Replacement Process
Contact Us: To request a replacement, please contact our customer support team at contact@3dhologramfan.in. Provide your order number and details about the issue with the item.
Return Authorization: In some cases, we may require you to return the defective or incorrect item before sending a replacement.
Shipping Costs: We will cover the shipping costs for the replacement of defective or incorrect items.
Contact Us
If you have any questions or concerns about our Return and Replacement Policy, please contact us at contact@3dhologramfan.in.
Last Updated: 1st January 2025